Use of the Website
You may browse and purchase products from our website for personal, non-commercial use.
You agree not to:
Misuse the website for fraudulent or unlawful purposes.
Attempt to hack, damage, or disrupt our systems.
Copy, reproduce, or distribute our content without permission.
Product Information
We strive to display all products accurately. However:
Colours and images may vary slightly depending on your screen.
Prices and availability are subject to change without notice.
If an item becomes unavailable after ordering, we will contact you to arrange a replacement or refund.
Orders and Payments
When placing an order:
You confirm that all information provided is true and accurate.
Orders are only accepted once payment is confirmed.
Payments are processed securely via trusted third-party gateways (we do not store full card details).
Lesma reserves the right to refuse or cancel any order at its discretion.
Shipping and Delivery
We aim to dispatch orders promptly. Estimated delivery times are provided at checkout.
Delays may occur due to postal or courier issues beyond our control.
You will receive a confirmation email once your order has been shipped.
Returns, Refunds & Exchanges
We follow the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
You may return unwanted items within 14 days of delivery.
Returned items must be unused, in original packaging, and with proof of purchase.
Refunds are issued within 7–10 working days once the return is approved.
For return instructions, please contact sales@lesma.co.uk
Pricing and Promotions
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to correct pricing errors and withdraw promotions at any time.
Intellectual Property
All website content (including images, text, graphics, and logos) is the property of Lesma Ltd or its licensors.
You may not reproduce or use our content without written permission.
Liability
To the fullest extent permitted by law:
Lesma is not liable for indirect, incidental, or consequential damages.
Our total liability for any claim is limited to the amount paid for the product.
We do not guarantee continuous, error-free website access.
Your statutory rights remain unaffected.
Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
Contact Information
For any questions about these Terms or our products, please contact:
📧 sales@lesma.co.uk